App Support / Privacy Policy / Terms & Conditions
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Privacy Policy
Effective Date: January 1, 2026
Welcome to Redemptive Living, Inc. (“we,” “our,” or “us”). This Privacy Policy explains how we collect, use, and protect your information when you use our website, mobile application, and related services.
By signing up for or using our app, you consent to the practices, terms and conditions described in this Privacy Policy, including receiving communications from us by email and text message (SMS).
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## 1. Information We Collect
When you opt into using our app or services, we may collect the following information:
* Name
* Email address
* Mobile phone number
* Account login information
* Usage data and activity within the app
* Device and browser information
* Any information you voluntarily provide through forms, surveys, or communications with us
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## 2. How We Use Your Information
We use your information to:
* Create and manage your account
* Provide access to app features and services
* Send important updates and notifications
* Deliver customer support
* Improve our website, app, and user experience
* Send promotional emails, offers, and announcements
* Send text messages related to your account, services, reminders, updates, promotions, or other relevant communications
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## 3. Email Communications
By opting into our services, you consent to receive emails from us, including:
* Account-related communications
* Service updates
* Newsletters
* Marketing and promotional messages
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails.
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## 4. SMS/Text Messaging
By providing your mobile phone number and opting in, you consent to receive SMS/text messages from us.
These messages may include:
* Account alerts
* Appointment or event reminders
* Service notifications
* Promotional and marketing messages
### Message & Data Rates
Standard message and data rates may apply based on your mobile carrier plan.
### Opting Out
You may opt out of receiving text messages at any time by replying:
STOP
After opting out, you may receive a final confirmation message. For assistance, reply:
HELP
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## 5. Sharing of Information
We do not sell your personal information.
We may share information with trusted third-party service providers who help us operate our website, app, email systems, SMS platforms, payment processing, analytics, or customer support services. These providers are required to keep your information secure and confidential.
We may also disclose information if required by law or to protect our legal rights.
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## 6. Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or disclosure.
However, no online system can guarantee complete security.
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## 7. Your Rights and Choices
You may:
* Update or correct your information
* Request deletion of your account
* Unsubscribe from marketing emails
* Opt out of SMS communications at any time
To make a request, contact us at:
support@redemptiveliving.com
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## 8. Cookies and Tracking Technologies
Our website and app may use cookies and similar technologies to:
* Improve user experience
* Analyze traffic and usage
* Remember user preferences
* Support app functionality
You can control cookie settings through your browser preferences.
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## 9. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
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## 10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Continued use of our services after changes are posted constitutes acceptance of the revised policy.
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## 11. Contact Us
If you have questions about this Privacy Policy or our communications practices, contact us at:
support@redemptiveliving.com
TERMS & CONDITIONS
# Terms & Conditions for Mobile App Use, SMS, and Email Communications
Effective Date: January 1, 2026
Last Updated: May 20, 2026
Welcome to Redemptive Living, Inc. (“Company,” “we,” “our,” or “us”). By downloading, accessing, or using our mobile application(s), website, or related services (collectively, the “Services”), you agree to these Terms & Conditions (“Terms”). If you do not agree to these Terms, please do not use our Services.
## 1. Eligibility
You must be at least 18 years old, or the age of majority in your state or jurisdiction, to use our Services. By using the Services, you represent that you meet these eligibility requirements.
## 2. Acceptance of Communications
By downloading our app, creating an account, submitting your contact information, or otherwise opting in to our Services, you consent to receive communications from us, including:
* Email communications
* SMS/text messages
* Push notifications
* Customer service communications
* Marketing and promotional messages
* Transactional and account-related notifications
These communications may be sent using automated technology or prerecorded messages where permitted by law.
## 3. SMS/Text Messaging Terms
By providing your mobile phone number and opting in, you expressly consent to receive recurring SMS/text messages from Redemptive Living, Inc.
### Message Frequency
Message frequency may vary depending on your activity, account preferences, and engagement with our Services.
### Message & Data Rates
Standard message and data rates may apply according to your wireless carrier plan. You are responsible for any charges incurred.
### Opt-Out Instructions
You may opt out of SMS communications at any time by replying:
*STOP** to unsubscribe
*HELP** for assistance
After opting out, you may receive a final confirmation message.
### Carrier Disclaimer
Wireless carriers are not liable for delayed or undelivered messages.
## 4. Email Communications
You consent to receive emails related to:
* Account updates
* Service notifications
* Promotional offers
* Newsletters
* Product announcements
* Customer support
You may unsubscribe from marketing emails at any time by clicking the “unsubscribe” link included in our emails. Transactional or service-related emails may still be sent as necessary.
## 5. User Responsibilities
You agree to:
* Provide accurate and current information
* Maintain the confidentiality of your account credentials
* Use the Services only for lawful purposes
* Not misuse, interfere with, or disrupt the Services
You are responsible for all activities conducted under your account.
## 6. Prohibited Conduct
You may not:
* Use the Services for illegal or unauthorized purposes
* Attempt to gain unauthorized access to systems or accounts
* Transmit viruses, malware, or harmful code
* Harass, abuse, or harm others through the Services
* Violate any applicable laws or regulations
We reserve the right to suspend or terminate access for violations of these Terms.
## 7. Intellectual Property
All content, trademarks, logos, software, designs, and materials associated with the Services are owned by or licensed to Redemptive Living, Inc. and are protected by intellectual property laws.
You may not copy, reproduce, modify, distribute, or create derivative works without prior written permission.
## 8. Privacy
Your use of the Services is also governed by our Privacy Policy. By using the Services, you acknowledge that you have reviewed and understand our Privacy Policy.
## 9. App Availability and Changes
We may modify, suspend, discontinue, or update the Services at any time without notice. We do not guarantee uninterrupted or error-free operation.
## 10. Disclaimer of Warranties
The Services are provided “AS IS” and “AS AVAILABLE” without warranties of any kind, either express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that:
* The Services will be uninterrupted or error-free
* Communications will always be delivered
* The Services will meet your expectations
## 11. Limitation of Liability
To the maximum extent permitted by law, Redemptive Living, Inc. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
* Use of or inability to use the Services
* Unauthorized access to your information
* Delayed or failed communications
* Errors or interruptions in the Services
Our total liability shall not exceed the amount paid by you, if any, for use of the Services during the preceding twelve (12) months.
## 12. Indemnification
You agree to indemnify and hold harmless Redemptive Living, Inc. , its affiliates, officers, employees, and partners from any claims, damages, liabilities, or expenses arising from your use of the Services or violation of these Terms.
## 13. Termination
We reserve the right to suspend or terminate your access to the Services at any time, with or without notice, for any reason, including violation of these Terms.
## 14. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Colorado, without regard to conflict of law principles.
## 15. Changes to These Terms
We may update these Terms from time to time. Updated versions will be posted within the app or on our website with a revised effective date. Continued use of the Services after changes become effective constitutes acceptance of the updated Terms.
## 16. Contact Information
If you have questions about these Terms or our communications practices, contact us at:
support@redemptiveliving.com
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By opting into SMS communications, you understand and agree that:
* Consent to receive marketing text messages is not a condition of purchase.
* Messages may be sent using an automatic telephone dialing system.
* You may revoke consent at any time by replying STOP.
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You acknowledge that these Terms are between you and Redemptive Living, Inc., not with Apple, Google, or any app marketplace provider. Apple and Google are not responsible for the Services or their content.